Technology Backed by Expert Support

Get the most from your cybersecurity investment with the right combination of advanced technology and expert guidance. Our support services are designed to help you maximize the value of your solution, strengthen your security posture, and resolve issues quickly. Whether you need technical assistance, best-practice advice, or ongoing guidance, our team is here to help when you need it.

Cloudsilicon Support

Your Details

Business Name*

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Your Time Zone*

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Row	Atlantic Time	Eastern Time	Central Time	Mountain Time	Pacific Time	Global except North America
Time Zone

Your Environment

GravityZone Product*

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Tier A: Core Protection Tier B: Active Defense Tier C: 24/7 SOC GravityZone Business Security GravityZone Premium Security GravityZone Enterprise Security GravityZone MDR (Managed Detection and Response) GravityZone XDR (Extended Detection and Response) Add-ons: Email Security, Encryption, Patch Management

Primary Operating System*

Row	Windows	MacOS	Linux	Mixed Environment	Not Sure	Mobile
Operating System

Category of Support

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Access to the Control Panel Need to reset 2 Factor Authentication (2FA) Need to connect to my MDR Team Product Installation Questions Adding more users (devices) Reducing the number of users (devices) All other inquiries

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CLOUDSILICON LIMITED

A leader in cybersecurity services since 2009

2275 Upper Middle Rd E, Oakville, ON L6H 0C3
Toll Free: 1-888-266-5334